CADA MINUTO CUENTA Y TE MERECES PROTEGERLOS TODOS. POR ESO NECESITAS UN CVA DE ALTO RENDIMIENTO. ¡Más información!
Say hello to Cat® technology support. Help is on the line M-F, 6am-6pm CST at 309-675-7000.
Or chat with the CAT AI Assistant anytime at cat.ai.
Some see AI as just data and code. We see it as connection between data, machines, and the decisions that move work forward. The Cat® AI Assistant™ brings important Cat systems together into one intelligent partner that helps you make smarter decisions and take action confidently. It uses trusted Caterpillar data, including information from 1.5 million connected assets, operation and maintenance manuals, parts catalogs, purchase history and more. Find it embedded in our websites and applications, as well as available in-cab in machines in the future.
The Cat AI Assistant will be progressively rolled out to key websites and applications:
The Cat AI Assistant can help you with the following types of prompts to help you get through your work day a little easier.
| Column 1 | Column 2 |
|---|---|
ServicioParts Info, Operation & Maintenance Manual Help, Troubleshooting
| FleetAsset Info, Health Overview, Service History
|
TiendaFind Parts and Products, Learn Pricing
| DealerLocate, Request Service
|
The Cat AI Assistant will be available in two ways:
If you’re logged in to applications like VisionLink, Cat Central, Cat.com, or Parts.Cat.Com, you’ll automatically get the full, personalized experience—no new account or setup needed. Just sign in as usual and open the Cat AI Assistant by clicking the icon.
Not logged in? You can still browse general information as a guest, or ask the Cat AI Assistant to help you register and unlock even more value.
Getting helpful results from the Cat AI Assistant is easy. Just ask it the way you’d ask a coworker. Be clear about what you need, the machine or job you’re working on, and any details that help it guide you. Simple, conversational prompts like “How do I fix a low oil pressure fault on my generator?,” or “Find the right fuel filter for my 320” work best. The more specific you are, the faster the Cat AI Assistant can get you the right answer.
The Cat AI Assistant isn’t just for web and app experiences. Work is already underway to bring its intelligence directly into the cab, giving operators answers right at the controls. Imagine voice-activated AI coaching, troubleshooting help, service scheduling and more. Timing for availability in-cab isn’t set yet, but the vision is clear: smarter support exactly where the work happens.